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Food Protection Course
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4/28/2024 7:06:08 PM |
Pack 027
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Who should take the course?
The Food Protection Course trains workers in food protection practices to
ensure the safety of the food served in New York City’s food establishments.
The NYC Health code requires that supervisors of food service establishments
and non-retail food service establishments be certified in food protection.
Completion of this course and passing of the final exam satisfies that
requirement. This course is open to the public.
What language is it available in?
The online course is offered in English, Spanish and Chinese.
Do I need to take the class every year and be recertified?
The certificate never expires. There is no need to repeat the course. (Under
special circumstances, the Department may require individuals to re-take the
course.)Where is the web site? The course can be found at
www.nyc.gov/foodprotectioncourse.
How much does it cost?
It is free to take the course. However, to receive a food protection
certificate, you must complete the course, and pass a final in-class exam. The
cost to take the exam is $24, plus a convenience fee.
How long is the class?
The online class consists of 15 lessons. You can complete the course at your
own pace. You must pass every quiz in order to advance to the next lesson.
What happens if I fail a lesson?
You must open that lesson again and spend at least 15 consecutive active
minutes on the lesson before you can take the quiz again. You can’t leave your
computer idle during those 15 minutes.
I forgot my login and password.
Click on the "Forgot My Password" on the On-Line Food Protection Course Welcome
Page.: Your user ID and password will be sent to your e-mail address.
Alternatively, click on the following link: http://www.nyc.gov/foodprotectioncourse/F2966_PasswordHelp.aspx
How can I get study materials for the course?
You can get the materials here:
Food
Protection Course Training Manual
If I register for the course am I also registered for the exam?
No, registering for the course is not the same as registering for the exam.
Once you successfully complete all 15 lessons of the course, you will be
prompted to register and pay for the in-class final exam.
How do I register for the exam?
Once you successfully complete all 15 lessons of the course, you will be
prompted to register and pay for the in-class final exam.
How do I pay for the final exam?
You can pay by credit card only. Acceptable credit cards include AMEX,
Discover, Mastercard & Visa (Following are not accepted at this time: Bank
debit cards, Debit Mastercards or Debit Visa).
I forgot my final exam date, how do I retrieve it?
Login to the course and go to the Student Information page.
What if there are no available dates online for the exam?
Very infrequently no exam dates will be available on the Online Exam Schedule
page. In those cases, new dates will be added within 12-24 hours.
How can I reschedule my exam?
Login to the Online Food Protection course and click on the Re-schedule button.
Where do I take the exam?
Health Academy 160 West 100 Street, Second Floor New York, NY 10025
How do I get to the HA?
Transportation to the Health Academy
Trains: MTA subway 1,2, or 3 lines along Broadway to 96th Street, or on
the B and C lines to 96th Street along the Central Park West.
Street parking is extremely difficult. Check the Yellow Pages or online for
parking garages.
What do I need to bring with me to take the exam?
In order to be admitted to the Health Academy to take the exam you must provide
Photo Identification and a printout of your confirmation page.
How many times can I take retake the course if I fail the final exam?
There is no limit on the number of times you can take the course. However, you
must successfully repeat the entire course and pay for every time you take the
exam..
When will I get my Food Protection Certificate?
You should receive your Food Protection Certificate within 2-6 weeks after your
exam date.
How do I reprint my confirmation paper if I've lost it? You will not be
able to re-print the confirmation page. However, you can confirm your exam date
and time by logging back into your account.
I was charged twice for my exam, how do I get a refund?
Call 311 with the following information:
• Date of transaction
• Type of card used (Master Card, Visa, etc)
• Last 4 digits of card number
• Card holder name
• Name of student
• Amount of refund
• Reason for requesting refund
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